Last updated October 15, 2026.
This policy explains what information [LEGAL ENTITY] (“Inflatable Gala”, “we”) collects through inflatablegala.com, our client portal and Gala Academy, and what we do with it. Questions go to [PRIVACY EMAIL].
What we collect
- What you send us. Your name, email, phone number, business details and message when you fill in a form, request a call or join a waitlist.
- Bookings. The time you pick, your contact details and any notes when you book a strategy call, coaching session or check-in.
- Your account. Your email address, the one-time sign-in links we send you, what you've bought, and your course progress.
- Purchases. Payments are handled by Stripe. We receive the order details and the amount; we never see or store your full card number.
- Clients' marketing data. If you're a client and connect your ad accounts, we read spend, clicks and conversions from Google and Meta to build your reports.
- Business contact information. We keep publicly listed contact details for party rental businesses (business name, website, business email and phone) to tell them about our services.
Cookies and analytics
We set a first-party cookie that records which campaign or link brought you here (for example, a utm_source value). It lasts up to 14 days. Signing in to the portal sets a session cookie. We use Google Analytics to understand how the site is used; private links, such as booking-management links, are masked before anything is sent to it.
The mobile app
The Inflatable Gala app gives customers access to Gala Academy and, for clients, their marketing reports.
- What it collects. Your email address, the name of the device you sign in on, and your lesson progress and video playback position. Analytics and reports in the app are read-only views of data we already hold. We don't sell your information, show ads, or track you across other apps or sites.
- How you sign in. We email you a 6-digit code, which works once and expires in 10 minutes. Sign-in tokens are stored encrypted on your device, and you can sign out at any time.
- Deleting your account. In the app, go to Account, then Delete account. Or use inflatablegala.com/account/delete without the app. Deletion removes your app sign-ins and codes, lesson progress, web portal sign-in, your access to your business's client dashboard, and the name, title, phone number and tracking details on your contact record.
- What deletion keeps. Orders, subscriptions and course access stay on record for accounting and tax. We also keep your email address, marked as unsubscribed, so we never email you marketing again, and it can no longer sign in to the app unless you make a new purchase. We also keep a log entry that the account was deleted.
How we use it
To reply to you, schedule and run calls, deliver what you buy, provide client services and reports, keep the site secure, and understand which of our marketing works. We don't sell your information.
Email and phone
Every marketing email includes a way to unsubscribe, and an unsubscribe applies to all of our mailings. We send account emails (sign-in links, receipts, booking confirmations and reminders) as needed to provide the service. We use your phone number to reach you about your request; Gala doesn't send marketing text messages.
Service providers
We use providers that process information on our behalf, only to run our services:
- Vercel (hosting and bot protection) and MongoDB Atlas (database)
- Stripe (payments)
- Mux (course video)
- Google (Calendar and Meet for bookings, Analytics, and Google Ads for client reporting)
- Meta (client ad reporting)
- Our email delivery providers
How long we keep it
Sign-in links expire after 15 minutes. We keep enquiries, bookings and client records while we have a business relationship with you and for [N] months after, and purchase records as long as tax law requires. Unsubscribe and opt-out records are kept so we can keep honoring them.
Your choices
You can ask us to access, correct or delete your information, or to stop contacting you, by emailing [PRIVACY EMAIL] or through the contact form. We'll respond within a reasonable time and as the law where you live requires.
Children
Our services are for businesses. We don't knowingly collect information from children under 13.
Changes
If we change this policy, we'll update the date above. Significant changes will be noted on this page.